1. Purpose and scope
This policy explains how PitchMyStory reviews, labels, publishes, corrects, distributes and removes customer-submitted press releases. It applies to the Newswire page, associated assets and the material sent to media contacts. It is incorporated into the Terms and Conditions.
2. Human editorial review
Every paid submission enters human review before Newswire publication or media distribution. Editors may review structure, clarity, news value, attribution, evidence, disclosures, rights, safety and apparent legal or regulatory risk. Review is risk-based and is not a substitute for the customer's legal, factual, financial, medical or regulatory review.
- We may correct spelling, grammar, formatting and house style without changing the intended meaning.
- A material change requires customer approval before publication unless an urgent correction or removal is necessary to reduce harm or comply with law.
- Payment, an automated validation result or a previous approval does not compel a new approval.
3. Baseline content standards
A release must be a genuine, attributable announcement and must not be unlawful, false, misleading by statement or omission, defamatory, threatening, hateful, obscene, exploitative, privacy-invasive, plagiarised, malicious, or infringing. Headlines must reflect the content. Quotations must be authorised and accurately represented. Testimonials, rankings, comparisons and statistics must state material qualifications and not create a false impression.
- The named organisation, spokesperson and media contact must be real and contactable.
- Advertising, affiliate, paid or other material relationships relevant to a claim must be disclosed.
- Content must not imitate independent reporting, impersonate an outlet, promise guaranteed coverage or fabricate awards, customers, investors, research or regulatory status.
- Keyword stuffing, hidden text, mass duplication and content primarily designed to manipulate search or recipients may be rejected.
4. Evidence and higher-risk subjects
We may request primary documents, methodology, approvals, licences, contracts, source links or a signed statement. Health, treatment, financial return, investment, cryptoasset, political, election, legal, environmental, employment, safety, gambling, alcohol, tobacco and other regulated or high-impact claims receive enhanced scrutiny. We may require specialist advice, restrict targeting, add a disclosure, delay the release or decline it. We do not accept confidential inside information or content that appears to facilitate market manipulation.
5. AI-assisted content
AI assistance is not prohibited, but the customer remains fully responsible for every statement, quotation, source and asset. Fabricated facts, people, citations, images presented as documentary evidence, or undisclosed synthetic media likely to mislead are prohibited. Editors may ask how material was created and require disclosure or replacement.
6. Rights, privacy and safety
The customer must have permission for submitted text, photographs, logos, music, video, personal data and quotations. Do not include private addresses, identity numbers, financial credentials, medical details or personal data unrelated to the announcement. Allegations about an identifiable person require strong evidence, fair context and, where appropriate, a meaningful opportunity to respond. We may redact or reject material to protect privacy, safety or legal rights.
7. Decisions and reasons
We may approve, approve subject to changes, request revision, place on hold, reschedule, restrict distribution, reject, correct, unpublish or remove a release. We aim to give a useful reason, but may withhold details that would expose security systems, confidential reports, legal privilege or another person's data. A customer may provide new evidence and request one reconsideration by a different available reviewer.
8. Labels, independence and outlet marks
PitchMyStory Newswire material is identified as a press release or customer-submitted announcement so readers can distinguish it from independent newsroom reporting. Publication or distribution is not endorsement. External outlets retain full editorial discretion and may ignore, verify, rewrite, criticise or remove material. Outlet names and logos identify targeting only and do not imply partnership unless PitchMyStory expressly states a verified relationship.
9. Corrections, updates and removal
Send a correction request as soon as an error is found. Minor presentation corrections may be made in place. A material factual correction should be dated and recorded, and the distribution report should identify any corrective send. We may temporarily unpublish while investigating. Removal may be appropriate for illegality, material inaccuracy, rights infringement, privacy or safety risk, fraud, a binding order, or a customer's justified request. Removal from PitchMyStory cannot guarantee deletion from recipients, search caches or third-party archives.
10. Complaints and transparency
Send editorial complaints to editorial@pitchmystory.com with the release URL or order number, the disputed statement, the requested remedy and supporting evidence. We will acknowledge, preserve relevant versions and audit records, and conduct a proportionate review. Where a complaint identifies an urgent safety, privacy or legal risk, mark it urgent. Commercial staff must not override a documented editorial safety or accuracy decision merely because a customer paid.
1. Tujuan dan skop
Dasar ini menerangkan cara PitchMyStory menyemak, melabel, menerbit, membetulkan, mengedar dan mengalih keluar siaran akhbar pelanggan. Ia terpakai kepada halaman Newswire, aset dan bahan yang dihantar kepada hubungan media serta menjadi sebahagian daripada Terma dan Syarat.
2. Semakan editorial manusia
Setiap penyerahan berbayar disemak manusia sebelum penerbitan atau pengedaran. Editor boleh menyemak struktur, kejelasan, nilai berita, atribusi, bukti, pendedahan, hak, keselamatan dan risiko undang-undang atau kawal selia yang ketara. Semakan berasaskan risiko ini bukan pengganti semakan undang-undang, fakta, kewangan, perubatan atau kawal selia pelanggan.
- Kami boleh membetulkan ejaan, tatabahasa, format dan gaya tanpa mengubah maksud.
- Perubahan material memerlukan kelulusan pelanggan kecuali pembetulan atau pengalihan segera diperlukan untuk mengurangkan mudarat atau mematuhi undang-undang.
- Pembayaran, keputusan automatik atau kelulusan terdahulu tidak menjamin kelulusan baharu.
3. Piawaian asas kandungan
Siaran mestilah pengumuman sebenar dan boleh dikenal pasti sumbernya serta tidak boleh menyalahi undang-undang, palsu, mengelirukan, memfitnah, mengancam, membenci, lucah, mengeksploitasi, menceroboh privasi, diciplak, berniat jahat atau melanggar hak. Tajuk mesti mencerminkan kandungan. Petikan mesti dibenarkan dan tepat. Testimoni, kedudukan, perbandingan dan statistik mesti menyatakan kelayakan material.
- Organisasi, jurucakap dan hubungan media mesti benar dan boleh dihubungi.
- Hubungan pengiklanan, gabungan, bayaran atau material lain yang berkaitan dengan tuntutan mesti didedahkan.
- Kandungan tidak boleh menyamar sebagai laporan bebas, menyamar sebagai saluran, menjanjikan liputan atau mereka-reka anugerah, pelanggan, pelabur, kajian atau status kawal selia.
- Pengisian kata kunci, teks tersembunyi, pendua massa atau manipulasi carian dan penerima boleh ditolak.
4. Bukti dan subjek berisiko tinggi
Kami boleh meminta dokumen utama, metodologi, kelulusan, lesen, kontrak, pautan sumber atau kenyataan ditandatangani. Tuntutan kesihatan, rawatan, pulangan kewangan, pelaburan, aset kripto, politik, pilihan raya, undang-undang, alam sekitar, pekerjaan, keselamatan, perjudian, alkohol, tembakau dan tuntutan berimpak tinggi menerima penelitian tambahan. Kami boleh meminta nasihat pakar, mengehadkan sasaran, menambah pendedahan, menangguh atau menolak. Kami tidak menerima maklumat dalaman sulit atau kandungan yang kelihatan memudahkan manipulasi pasaran.
5. Kandungan dibantu AI
Bantuan AI tidak dilarang, tetapi pelanggan bertanggungjawab sepenuhnya bagi setiap kenyataan, petikan, sumber dan aset. Fakta, orang, petikan atau imej palsu yang dipersembahkan sebagai bukti, serta media sintetik tidak didedahkan yang mungkin mengelirukan, adalah dilarang. Editor boleh meminta penerangan penciptaan dan pendedahan atau penggantian.
6. Hak, privasi dan keselamatan
Pelanggan mesti mempunyai kebenaran bagi teks, foto, logo, muzik, video, data peribadi dan petikan. Jangan masukkan alamat peribadi, nombor identiti, kelayakan kewangan, butiran perubatan atau data tidak berkaitan. Tuduhan terhadap individu memerlukan bukti kukuh, konteks adil dan, jika sesuai, peluang menjawab. Kami boleh menyunting atau menolak untuk melindungi privasi, keselamatan atau hak.
7. Keputusan dan alasan
Kami boleh meluluskan, meluluskan dengan perubahan, meminta pindaan, menahan, menjadual semula, mengehadkan pengedaran, menolak, membetulkan atau mengalih keluar siaran. Kami berusaha memberi alasan berguna tetapi boleh menahan butiran yang mendedahkan keselamatan, laporan sulit, keistimewaan undang-undang atau data orang lain. Pelanggan boleh memberi bukti baharu dan meminta satu pertimbangan semula oleh penyemak lain yang tersedia.
8. Label, kebebasan dan tanda saluran
Bahan Newswire dikenal pasti sebagai siaran akhbar atau pengumuman pelanggan supaya berbeza daripada laporan bebas. Penerbitan bukan sokongan. Saluran luar mempunyai budi bicara penuh dan boleh mengabaikan, mengesahkan, menulis semula, mengkritik atau mengalih keluar bahan. Nama dan logo saluran hanya mengenal pasti sasaran dan bukan perkongsian kecuali hubungan disahkan dinyatakan jelas.
9. Pembetulan, kemas kini dan pengalihan
Hantar permintaan pembetulan sebaik sahaja kesilapan ditemui. Pembetulan persembahan kecil boleh dibuat terus. Pembetulan fakta material patut bertarikh dan direkodkan serta laporan menunjukkan penghantaran pembetulan. Kami boleh menyahterbit sementara siasatan. Pengalihan mungkin sesuai kerana kandungan menyalahi undang-undang, tidak tepat, melanggar hak, berisiko kepada privasi atau keselamatan, fraud, perintah mengikat atau permintaan berasas. Pengalihan tidak menjamin pemadaman daripada penerima, cache atau arkib pihak ketiga.
10. Aduan dan ketelusan
Hantar aduan editorial ke editorial@pitchmystory.com bersama URL atau nombor pesanan, kenyataan dipertikai, remedi diminta dan bukti. Kami akan mengakui, memelihara versi dan audit, serta menjalankan semakan berkadar. Tandakan segera jika melibatkan risiko keselamatan, privasi atau undang-undang. Kakitangan komersial tidak boleh mengatasi keputusan keselamatan atau ketepatan hanya kerana pelanggan telah membayar.